FAQ

1. Do you offer Cash on Delivery (COD)?

We currently do not offer Cash on Delivery. All orders must be prepaid through our secure online payment gateway.

2. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping charges and delivery timelines are calculated at checkout based on your location.

3. How long will it take to receive my order?

• Domestic (India): 5–7 working days after dispatch
• International: 10–15 working days depending on customs and courier partner

4. Is there a return or exchange policy?

As all our products are handmade or curated with exclusivity, we do not offer returns or exchanges. However, if your product arrives damaged or incorrect, please contact us within 48 hours of delivery.

5. Can I customize an art piece or request a commission?

Yes! We accept limited custom orders and commissions. Please contact us at [Insert Email] or through our custom request form for details.

6. How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS. You can use it to track your shipment in real-time.

7. What kind of materials do you use in your artwork?

We use a variety of high-quality materials including canvas, wood, metal, resin, and eco-friendly paints. Each product page details the materials used.

8. Will the colors of the artwork match what I see online?

We ensure minimal color editing. However, slight variations may occur due to screen settings and lighting. We recommend viewing on a calibrated screen for best accuracy.

9. Can I visit your studio or buy offline?

Currently, we operate as an online-first brand. For studio visits or exhibitions, please follow us on Instagram for announcements or contact us directly.

10. How can I get in touch for bulk or corporate gifting?

We offer special pricing and customization for bulk, corporate, and interior decor orders. Email us at [Insert Email] for a quote.